Refund policy
Changed your mind? Email us within 2 days of paying and you get all of it back, to the way you paid, usually within 5–7 working days. Nothing renews, so there is nothing to cancel.
1. Refunds within 2 days
If you are not happy with a purchase, ask for a refund within 2 days of paying and you will get the full amount back. You do not have to give a reason.
Every plan and company pass is a one-time payment for a fixed period. Nothing renews and we do not charge you again, so there is never a future payment to cancel.
2. How to ask
Email help@2daysbeforeinterview.com from the email address on your account, with the subject “Refund request”. Include the invoice id: it is the last part of the address of your receipt page (/checkout/done/…). If you cannot find it, give the date and amount of the payment instead, or the Razorpay payment id from Razorpay’s email.
A request counts from the time we receive your email, so a request sent inside the 2 days is honoured even if we reply after them.
3. When the money arrives
Refunds go back to the way you paid (card, UPI, net banking or wallet) through our payment processor, Razorpay. Once we issue the refund it usually reaches you in 5–7 working days. The exact time depends on your bank. We email you when the refund has been issued.
4. What happens to your access
When a payment is refunded, the plan or pass it bought ends at the same time. Anything you wrote on the site, such as notes, solutions and contributions, stays yours and stays on your account.
5. After 2 days
Once 2 days have passed, a purchase is not refundable, except:
- if you were charged by mistake, for example twice for the same order;
- if you paid but never got access and we cannot fix that (see the delivery policy);
- where the law requires a refund.
In those cases you get a full refund whenever you tell us.
6. Failed payments
If money left your account but the payment shows as failed or pending, you were not charged by us. Your bank or Razorpay normally returns it on its own within 5–7 working days. If it has not come back after that, email us and we will chase it.
7. Points
This policy covers payments made with money. Points have no cash value, so anything you buy with points is not refunded in money. If a points purchase went wrong, email us and we will put it right.
8. Who you are buying from
Purchases on 2daysbeforeinterview are sold by Shivam Choudhary, an individual based in Bengaluru, Karnataka, India. The full rules are in the terms. For questions or complaints about a payment or a refund, write to help@2daysbeforeinterview.com.