Diagnose a Broken Service

Question

Given a broken service with anomalous metrics and logs, diagnose the root cause and mitigate customer impact in real time.

What this round covers

• Reading dashboards/logs to localize the fault
• Forming and testing hypotheses
• Mitigation vs full fix under pressure
• Communicating status

Tips

Treat it like a real incident: stabilize first, then root-cause. Narrate your reasoning as you go.